Pollen Talk
Real-time multilingual chat for every customer conversation.
Pollen Talk breaks down language barriers in real time. Send a customer a chat link via SMS, they pick their language, and you chat with each side reading in their own language, translated instantly.
No apps to install. No accounts to create. Just a link, a conversation, and 135+ languages handled automatically by Google Cloud Translation.
Features
What Pollen Talk does
135+ languages
Powered by Google Cloud Translation. Every major language supported.
SMS-triggered chat
Send a link via SMS. Customer opens it, picks their language, and starts chatting.
Real-time translation
Both sides type in their own language. Translation happens instantly.
Web widget
Embed Talk on your website as a chat widget. Multilingual support built in.
AI chat agent (coming soon)
Automated responses in any language. Handle common queries without staff.
Conversation archive
Every conversation stored, searchable, and exportable for compliance.
How it works
Up and running in three steps.
Send a chat link
Trigger an SMS to your customer with a unique Talk link.
Customer picks their language
They open the link, select their language, and start typing.
Chat in real time
Both sides read in their own language. Translation is instant and invisible.
Who it's for
Built for teams like yours.
Customer service teams, legal firms handling international clients, healthcare providers, hospitality businesses, and any organisation that communicates across language barriers.
Legal client communication
Communicate with clients who don't speak English. Accurately, instantly, and with a full audit trail.
Hospitality guest support
Hotels and restaurants can chat with international guests in their language without multilingual staff.
Healthcare patient intake
Collect patient information in their preferred language. Reduce interpreter costs and wait times.
Pricing
Tailored to your needs.
Every business is different. Get in touch and we'll put together the right package for you.
Why us
Why Pollen Talk over alternatives?
No app download, no account creation. Customers just click a link and start chatting in their language.
Real-time translation, not email-based. Conversations happen at the speed of chat.
Built for operational teams, not developers. No API integration needed to get started.